Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Newtown | GPhC Registration No. 9012511 | Last updated: July 2026

We are committed to protecting your personal information and handling it with care, transparency, and respect. This policy explains how we collect, use, and protect your data when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Newtown is a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Newtown, UK. We provide online consultations and prescription weight loss treatments, with approved orders dispatched within 1 working day of pharmacist approval. As a data controller, we are responsible for your personal data and are fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Your name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and any other clinical details required to safely assess and provide your treatment.
Payment information: Transaction data processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and provide safe, appropriate clinical care.
To process your orders and arrange delivery of approved medications.
To communicate with you about your treatment, orders, or any follow-up care.
To maintain accurate pharmacy and clinical records as required by law and GPhC standards.
To improve our services and website functionality.
To comply with our legal and regulatory obligations.

We process your data on the legal bases of contract performance, legal obligation, vital interests, and where necessary, your explicit consent for special category health data.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use essential cookies necessary for the website to function, as well as analytics cookies to help us understand site usage and improve our services. You may adjust your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data with Third Parties

We do not sell or rent your personal data to third parties. However, we may share your information in the following limited circumstances:

Healthcare professionals: Where clinically necessary, we may share relevant information with GPs or other healthcare providers involved in your care.
Service providers: Trusted third-party companies that support our operations, such as secure payment processors, IT providers, and delivery partners. These parties are contractually required to protect your data.
Legal requirements: Where we are required by law, regulation, or a regulatory authority such as the GPhC to disclose your information.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain your personal and health data for as long as necessary to provide our services and meet our legal and regulatory obligations. Pharmacy records are typically retained for a minimum of eight years in line with NHS and GPhC guidance. After this period, your data is securely deleted or anonymised.

Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or misuse.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the information we hold about you, request corrections to any inaccurate data, and in certain circumstances, request deletion of your data or restriction of its use. You may also object to certain types of processing and request that your data be transferred to another provider. To exercise any of these rights, please contact us using the details below and we will respond promptly.

Contact Us

If you have any questions, concerns, or data-related requests, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Newtown
GPhC No. 9012511
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009